State Farm® Insurance Agent Dan De La Cruz

"Nos alegra saber que Jair pudo ayudarte de manera satisfactoria. Apreciamos mucho tu comentario y tu calificación. Estamos aquí para lo que necesites en el futuro."

"Thank you, Eden, for sharing your positive experience with Pablo. It's wonderful to hear that he was able to assist you effectively in starting your new auto policy. We strive to make the process as smooth and informative as possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, feel free to reach out."

"Nos alegra saber que Jair pudo asistirte de manera satisfactoria. Agradecemos mucho tu comentario positivo y la calificación perfecta. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro."

"Nos alegra saber que Jair pudo ayudarte de manera efectiva. Apreciamos mucho tu comentario y la calificación perfecta. Estamos aquí para ofrecerte siempre el mejor servicio posible. Gracias por confiar en nosotros."

"Thank you for sharing your positive experience with Jair. It's wonderful to hear that you received the help you needed. Your feedback is greatly appreciated and helps us continue to provide excellent service."

"Gracias por compartir tu experiencia tan positiva con nosotros. Nos alegra saber que Laura Ávila y nuestro equipo te atendieron de manera profesional y atenta. Valoramos mucho tu confianza y estamos aquí para ayudarte con cualquier cosa que necesites en el futuro."

"Thank you, Eloisa, for sharing your positive experience with Laura. It's wonderful to hear that she was able to explain things clearly and provide you with the support you needed. Your feedback is greatly appreciated and helps us continue to provide excellent service."

"Nos alegra saber que Laura te atendió bien. Apreciamos mucho tu comentario positivo y la calificación de 5 estrellas. Estamos aquí para ayudarte con lo que necesites."

"Thank you, Jesus, for your feedback and the perfect rating. We're glad to hear that your experience with our team met your expectations. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts. If there's anything else we can assist you with, feel free to let us know."

"Thank you, Nia, for your wonderful feedback! We're delighted to hear that Griselda provided you with a great experience. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience with us. If you have any more questions or need further assistance, feel free to reach out."

"Ms. Anahi Reyes thank you for giving us confidence to help you with your insurance & financial services needs for 11 years; we wish you God speed wherever you take your business. As to your note. I Daniel, answered your call promptly; when you requested to talk to Rene first, then Yareli. I shared with you they were not available. It was clear you were unhappy with this. You then requested to have anyone help you and I shared that I answered your call to avoid you calling going to voicemail. I shared then that we were all on calls including myself and I asked that you allow me to have someone call you back in 20 minutes. You did not like that and you shared your displeasure. You responded angrily, I was assertive and let you know; we were all on the phone. You then asked who you could talk to cancel your accounts. I responded we could cancel your accounts, but we still had to return your calls because we were all handling prior calls. We disconnected and then you called back again not 30 seconds later to our corporate telephone number they routed you back to me and you hung up the call as soon as you recognized me. In order to give you immediate attention we needed to disregard a different family and unless you had an emergency, I was not prepared to do that. Griselda and Rene did follow up after our conversation; I made sure of it and as you said they are great at what they do! Yesterday our humble office handled over 500 calls, 0 went to voicemail and we received one complaint; yours. Although it is my wish that we handle 100% of the calls in the moment, I do ask for grace and the opportunity to return a call or a task when the team is already handling existing calls. If you cannot stay on the phone, you can text 630-516-0092 or you can email at www.6305160092.com. Warm regards, Daniel De La Cruz State Farm Agent "

"Gracias por compartir tu experiencia con nosotros. Nos alegra saber que Gricelda y el equipo te han brindado un servicio amable. Tu satisfacción es muy importante para nosotros y nos motiva a seguir ofreciendo el mejor servicio posible. Agradecemos tu confianza en nuestra agencia."

"Thank you, Michelle, for sharing your positive experience with us. It's wonderful to hear that you found our team, including Dan, Wayne, and Yareli, to be helpful and attentive. Yareli will be especially pleased to know her prompt assistance made a difference for you. We appreciate your feedback and look forward to continuing to serve your insurance needs."

"Gracias por compartir tu experiencia con nosotros. Nos alegra saber que Yareli pudo asistirte de manera servicial y atenta con tu seguro de auto. Nos enorgullece ofrecer un servicio de excelencia y apreciamos mucho tu calificación perfecta. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro."

"Gracias por compartir tu experiencia positiva con nosotros. Nos alegra saber que nuestro servicio y atención al cliente cumplieron con tus expectativas. Siempre estamos aquí para ayudarte con tus necesidades de seguros."

"Thank you, Elmer, for your kind words and for being a loyal customer over the years. It's wonderful to hear that Maria and our team have been able to provide you with the helpful and attentive service you deserve. We truly appreciate your trust in us and look forward to continuing to serve your insurance needs."

"Gracias por compartir tu experiencia, Angelo. Nos alegra saber que Jair pudo ayudarte a asegurar tu segundo auto con el mejor precio. Estamos aquí para lo que necesites."

"Thank you, Crystal, for sharing your experience. It's wonderful to hear that Yareli was able to assist you and your mom so efficiently. We're glad we could help resolve the issue quickly and appreciate your kind words. Your feedback means a lot to us."

"Thank you, Eric, for sharing your positive experience with us. It's wonderful to hear that Gricelda has been helpful and friendly in assisting you. Your recommendation means a lot, and we're glad to have you as a valued customer."

"Thank you, Roberto, for your feedback. We're glad to hear that you appreciated the fast service. Your satisfaction is important to us, and we look forward to continuing to meet your insurance needs."

"Thank you, Hector, for your wonderful feedback! We're delighted to hear that you received excellent service. Your satisfaction is our top priority, and we appreciate your support. If there's anything else we can do for you, please let us know."

"¡Nos alegra mucho saber que recibiste un excelente servicio de parte de Yareli y Griselda! Agradecemos tus amables palabras y tu recomendación al 100%. Si en el futuro necesitas más ayuda o tienes preguntas, no dudes en ponerte en contacto. Estamos aquí para servirte. ¡Muchísimas gracias por elegirnos y por tu satisfacción!"

"¡Muchas gracias, Santiago! Nos alegra saber que Gabriela te brindó un servicio profesional y amable. Apreciamos mucho tu recomendación y la confianza en el equipo de Dan De La Cruz State Farm en Villa Park."

"Thank you, Stacy, for sharing your positive experience with Yareli. It's wonderful to hear that her customer service made such a great impression. Your feedback is greatly appreciated and motivates us to continue providing exceptional service."